At DNL Properties, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when you use our website, https://dnlproperties.com, and interact with our property listing services.
1. Who We Are
DNL Properties is a real estate company offering residential and commercial properties in Dubai and internationally. Our website address is: https://dnlproperties.com.
2. What Personal Data We Collect and Why
Contact and Inquiry Forms
When you submit an inquiry on a property listing or use our contact form, we collect the following data:
- Full name
- Email address
- Phone number
- Inquiry message
- Any other information you voluntarily provide
This data is used solely to respond to your inquiries and provide you with relevant property information.
Property Listings Integration
Our website integrates with Propertybase CRM, where your inquiry data is securely stored and managed to facilitate communication between you and our real estate agents.
Automated Data Collection
We automatically collect basic information such as:
- IP address
- Browser type
- Device information
- Pages visited
This data helps us improve website performance and user experience.
3. Cookies
Our website may use cookies to enhance functionality, remember your preferences, and analyze user behavior. You may disable cookies in your browser settings, but doing so may affect the site’s functionality.
4. Embedded Content from Third Parties
Some listings or pages on our website may contain embedded content (e.g., maps, videos, virtual tours). These third-party services may collect data, use cookies, or track your interaction according to their own privacy policies.
5. Who We Share Your Data With
We do not sell, trade, or rent your personal data. Your information is shared only:
- With our internal sales team
- With our CRM provider (Propertybase) for property management purposes
- If legally required (e.g., by government or law enforcement)
6. How Long We Retain Your Data
Inquiry and form submission data may be retained indefinitely to maintain communication history and comply with business record-keeping standards. You may request deletion of your data at any time (see Section 8).
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Data stored through Propertybase is managed in accordance with their security and privacy standards.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent to contact you
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at:
📧 hello@dnl.com
📞 +971544489311
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this policy or your data, please contact:
DNL Properties Sales Boutique
📍 Bay Square, Building 8, Business Bay, Dubai, UAE
📧 hello@dnl.com